comes to troubleshooting an Internet connection will (Web site translator) always
comes to troubleshooting an Internet connection will always be your ISP, because only they know the specifics of the service they provide. 1.Nonetheless, the Network Troubleshooter just might be able to help. To get to it: 2.Open your Network Connections folder using any of the methodsdescribed previously. 3.Under See Also in the Explorer bar, click Network Troubleshooter(see Figure 9-4). Figure 9-4:The Network Troubleshooter is accessible from the Explorer bar in Network Connections. 4.Most of the options that appear on the first page of the troubleshooterare for fixing local area networking problems, which can be confusing. For a single computer attached to the Internet through a dial-up, the Modem Troubleshooter is likely to be your best bet. Click thatoption. 5.On the first page of the Modem Troubleshooter (Figure 9-5), clickwhichever option best describes the problem you re having; thenclick Next. From this point on, the troubleshooter will ask questions; you provide answersand click Next. The exact pages that follow depend on the choices you makealong the way. If the troubleshooter can t help you resolve the problem, yourbest bet is to call your ISP.
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